سياسة الخصوصية

1. Information We Collect

We collect the following information:

Account Information: Email, phone number (optional), password
Profile Information: For drivers: company name, bio, service areas
Request Information: Details about shipments, purchases, and product requests
Usage Data: Pages visited, actions taken, IP address

2. How We Use Your Information

We use your information to:

Provide and improve our services
Facilitate communication between drivers and customers
Process payments and fees
Send important notifications (mandatory, cannot be disabled)
Moderate reviews and maintain platform quality

3. Data Sharing

We do not sell your personal information. We may share:

Driver profiles with customers (public information)
Request details with assigned drivers
Information as required by law

4. Data Security

We implement security measures including:

Encrypted password storage
Secure session management
CSRF protection
Prepared statements for database queries

5. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Delete your account
Request data export

6. Account Deletion

You can delete your account at any time. Upon deletion:

Your account will be marked as deleted
Personal information will be anonymized
Public reviews and ratings may remain

7. Cookies and Sessions

We use session cookies for authentication. These are essential for platform functionality.

8. Data Retention

We retain your data:

While your account is active
For legal compliance requirements
Anonymized data may be retained for analytics

9. International Transfers

Data is stored on servers in your hosting location. By using Jibli, you consent to data processing in that location.

10. Children's Privacy

Jibli is not intended for users under 18. We do not knowingly collect data from children.

11. Changes to Privacy Policy

We may update this policy. Continued use constitutes acceptance.

12. Contact

For privacy concerns, please contact us.

Last updated: March 2026